FREQUENTLY ASKED QUESTIONS
How long does shipping take?
All pieces are shipped by from Martha's Vineyard, we have estimated times but it will depend on the delivery. Once your order has been processed the tracking number will be sent to you.
What if it breaks during shipping?
We provide all pices with insurance for their value. Depending on the needed repair I will repair the piece or perhaps create a new one after you've sent it back.
Do you make custom pieces?
Yes, if you are intereseted in a cusome piece call me 508-693-1823. If I cant answer at that time please leave a message, I will return your call and discuss the possiblities.
Do you offer refunds or exchanges?
If you are not happy with a piece please reach out via our online chat and we will discuss options. Note: any repair prices once you have lived with the piece will depend on the amout of work invloved.